Terms of Service
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These Terms of Service ("Terms") govern the agreement between DAMGA LTD ("Damga", "we", "us") and you ("Customer", "you") when you use our website (damga.co), client panel (panel.damga.co) and services (the "Service"). By using the Service you agree to these Terms.
Company: DAMGA LTD, registered in England and Wales. Company No. 17467641, registered office: Suite 11227, 5 Brayford Square, London E1 0SG, United Kingdom.
1. Scope of the Service
Damga provides custom software/web development, maintenance and related consultancy, and gives clients an online panel to manage projects, quotes, contracts, invoices and support tickets. The scope, price and term of any specific engagement are set out in a separate quote and/or contract; in case of conflict, that specific contract prevails over these Terms.
2. Account
An account is required to use the panel. You are responsible for keeping your credentials confidential and for all activity under your account. You agree to provide accurate, current information. Notify [email protected] immediately of any unauthorised use.
3. Fees, billing and subscriptions
- Fees are stated in the relevant quote/contract or in the panel. Unless stated otherwise, amounts are in GBP and exclusive of applicable taxes.
- Payments are taken by card via Stripe (Stripe Payments Europe, Ltd.) or by stated bank transfer. Damga does not store your card details; payment is processed by Stripe.
- Subscription/maintenance services renew automatically for the selected period (e.g. monthly) unless cancelled. Invoices are due on their due date (default: 7 days from the invoice date).
- For overdue amounts we may suspend the Service and charge reasonable interest/costs as permitted by law.
- See the Refund & Cancellation Policy for cancellation and refunds.
4. Intellectual property
- Damga's website, panel software, brands and pre-existing tools/libraries belong to Damga (or its licensors).
- Ownership of deliverables developed specifically for you under a project transfers to you upon full payment of the relevant fees, unless the relevant contract states otherwise. Damga may continue to use its general know-how and reusable components.
- You grant us the right to process your content (text, images, data) to provide the Service, and you warrant that you hold the rights to that content.
5. Acceptable use
You must not use the Service for unlawful purposes, to infringe third-party rights, to compromise security, or to place an abnormal load on the system. We may suspend or terminate access for breach.
6. Service level and maintenance
We provide the Service with reasonable care but do not guarantee uninterrupted or error-free operation. We aim to give reasonable notice of planned maintenance. A specific service level (SLA) applies only where agreed in writing.
7. Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided "as is" and "as available", excluding implied warranties including fitness for a particular purpose. This does not affect statutory consumer rights that cannot be excluded.
8. Limitation of liability
To the maximum extent permitted by law, Damga is not liable for indirect, incidental or consequential loss, or loss of profit/data/goodwill. Damga's total aggregate liability is limited to the amount you paid for the relevant service in the 12 months before the event giving rise to the claim. Nothing limits liability for death or personal injury caused by negligence, or any liability that cannot be limited by law.
9. Term and termination
Either party may terminate as set out in the relevant contract. If a material breach is not remedied within 14 days, the other party may terminate. On termination, fees accrued up to that point become due. Specific invoice rules (immutability, credit notes) are in the relevant contract/panel.
10. Privacy and data protection
We process personal data in accordance with our Privacy Policy. Where we act as a "data processor" on your behalf, we will provide a Data Processing Agreement (DPA) on request.
11. Changes
We may update these Terms from time to time. We will give reasonable notice of material changes; continued use after a change constitutes acceptance.
12. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales and subject to the exclusive jurisdiction of its courts.
13. Contact
DAMGA LTD · [email protected] · Billing: [email protected] · Suite 11227, 5 Brayford Square, London E1 0SG, United Kingdom.